Shipping policy
We aim to dispatch orders as quickly as possible. Wherever possible this is the same day or within a working day of the order being placed. During busy periods however this isn’t always possible. If your order is urgent please look to use one of our express options, which will ensure that your purchase receives priority handling.
Please note that the quoted delivery times are after dispatch and that delivery days quoted, are "working days".
This section is setup as a guide to our delivery charges. For the most accurate prices, add what you need to your basket from there you'll be able to see the exact shipping costs.
For an idea of the likely costs and further information, click on the relevant link below:
UK
Europe
USA & Canada
Rest of the World
UK Delivery Information
Northern Ireland, Channel Islands, Highlands, Islands
UK Mainland
All UK packages are sent via the Royal Mail or DHL. We aim to dispatch the same day but please allow up to 48 hours (two working days) for your order to be shipped.
Order Type |
Price |
Service |
Delivery Time |
| Standard Delivery up to 1kg | £4.95 | Royal Mail 48 | 2-3 Working Days** |
| Standard Delivery up to 2kg | £5.95 | Royal Mail 48 | 2-3 Working Days** |
| Standard Delivery up to 5kg | £6.95 | Standard Courier | 2-4 Working Days* |
| Standard Delivery up to 10kg | £7.95 | Standard Courier | 2-4 Working Days* |
| Standard Delivery up to 15kg | £8.95 | Standard Courier | 2-4 Working Days* |
| Standard Delivery up to 25kg | £9.95 | Standard Courier | 2-4 Working Days* |
*Where possible, we use couriers that will notify you on the morning of your delivery, the time window in which they will delivery. This means you don't have to wait in all day for your parcel to arrive. They will also usually give you the option to change the delivery date to one that suits you better.
**According to official Royal Mail statistics, 92.5% of 48 packages are delivered on time, but please allow up to 7 working days from dispatch confirmation. Please also note that higher value packages may require a signature.
UK Mainland - Express Services
We also offer an express delivery service and aim to dispatch express orders on the same day if they are placed before 10.a.m.
Delivery Service |
Price (From) |
Delivery Time |
|
Express |
£8.95* | Next Working Day** |
| Royal Mail Special Delivery by 1pm | £18.95* | Next Working Day before 1pm |
| Next Day by 12 | £24.95* | Next Working Day AM |
* Prices quoted by the website may be higher depending on weight and size of the shipment
**Please note that although our couriers will make every effort to deliver next day, this is not guaranteed. If you're delivery is urgent, consider upgrading the delivery service or contact us.
Northern Ireland, Channel Islands, Highlands & Islands
All UK packages are sent via the Royal Mail or Standard Courier.
Order Type |
Price |
Service |
Delivery Time |
| Standard Delivery up to 2kg | £4.95 | Royal Mail 48 | 2-3 Working Days** |
| Standard Delivery up to 5kg | £6.95 | Royal Mail 48 | 2-3 Working Days** |
| Standard Delivery up to 10kg | £14.95 | Standard Courier | 2-4 Working Days* |
| Standard Delivery up to 25kg | £19.95 | Standard Courier | 2-4 Working Days* |
| Standard Delivery up to 50kg | £29.95 | Standard Courier | 2-4 Working Days* |
*Where possible we use couriers who will notify you on the morning of your delivery, the time window in which they will delivery. This means you don't have to wait in all day for your parcel to arrive. They will also give you the option to change the delivery date to one that suits you better. Please note that although our couriers will make every effort to deliver within 2 working days, this is not guaranteed.
**According to official Royal Mail statistics, 92.5% of 48 packages are delivered on time, but please allow up to 7 working days from dispatch confirmation. Please also note that higher value packages may require a signature.
European Delivery Information
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
Click on the relevant country below for delivery information:
Zone 1
Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland
Zone 2
Zone 3
Czech Republic, Slovakia, Italy, Spain
Zone 4
Estonia, Finland, Hungary, Poland, Portugual, Slovenia, Sweden
Zone 5
Bulgaria, Croatia, Greece, Latvia, Lithuania, Romania
Non-EU Countries
Zone 6
Zone 7
Bosnia-Herzegovina, Iceland, Montenegro, Serbia, Leichenstein
Belgium
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries to Belgium are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £25.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
France
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All French deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £28.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Germany
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All German deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £25.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Luxembourg
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries to Luxembourg are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £25.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Netherlands
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries to The Netherland are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £25.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Republic of Ireland
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All Irish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £28.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Austria
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All Austrian deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £25.00 | Standard Courier | 4-6 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Denmark
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All Danish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £30.00 | Standard Courier | 4-6 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Czech Republic
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries to the Czech Republic are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £35.00 | Standard Courier | 5-8 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Slovakia
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries to Slovakia are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £35.00 | Standard Courier | 5-8 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Italy
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All Italian deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £30.00 | Standard Courier | 4-8 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Spain
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All Spanish deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £30.00 | Standard Courier | 4-8 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Zone 4
Estonia, Finland, Hungary, Poland, Portugual, Slovenia, Sweden
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £45.00 | Standard Courier | 4-8 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Zone 5
Bulgaria, Croatia, Greece, Latvia, Lithuania, Romania
VAT & DutyWe ship on DDP terms to the EU, this means that you will have nothing more to pay to receive your order. We pay the administration fee charged by the courier and the local VAT and Duty on your behalf. The price you see is the price you'll pay, when you buy from us there will be no nasty hidden fees to receive your package. If you are VAT registered however and intend to reclaim the VAT, please email us before ordering. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £12 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £12 in value and/or over 0.5kg in weight** | £60.00 | Standard Courier | 6-10 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Non-EU Countries
Zone 6
Norway, Switzerland
Local TaxesPlease be aware that you may incur local taxes and fees to receive your package. Please refer locally for details of import taxes, duties and fees which may apply. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £50 in value and/or less than 0.5kg in weight | £15.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| More than £50 in value and under 2kg in weight | £25.00 | Standard Courier | 3-7 Working Days |
| Over 2kg but under 10kg in weight | £40.00 | Standard Courier | 3-7 Working Days |
| Over 10kg** | £75.00 | Standard Courier | 3-7 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
Zone 7
Bosnia-Herzegovina, Iceland, Montenegro, Serbia, Leichenstein
Local TaxesPlease be aware that you may incur local taxes and fees to receive your package. Please refer locally for details of import taxes, duties and fees which may apply. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £50 in value and/or less than 0.5kg in weight | £18.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| Less than £50 in value and under 2kg in weight | £40.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| Over 2kg but under 10kg in weight | £75.00 | Standard Courier | 3-7 Working Days |
| Over 10kg** | £90.00 | Standard Courier | 3-7 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.
USA & Canada
USA
Local TaxesPlease be aware that you may incur local taxes and fees to receive your package. America has generous allowances and there may not be anything to pay, but please refer locally for details of import taxes, duties and fees which may apply. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £50 in value and/or less than 0.5kg in weight | £18.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| Between 0.5-1kg in weight | £25.00 | Standard Courier | 2-3 Working Days |
| Between 1-5kg in weight | £30.00 | Standard Courier | 2-3 Working Days |
| Between 5-10kg in weight | £55.00 | Standard Courier | 2-3 Working Days |
| Over 10kg** | £75.00 | Standard Courier | 2-3 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 20kg, each additional 10kg will be charged accordingly.
Canada
Local TaxesPlease be aware that you may incur local taxes and fees to receive your package. These will vary depending on which part of Canada we are shipping to. Please refer locally for details of import taxes, duties and fees which may apply. |
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price |
Mail Service |
Delivery Time |
| Under £50 in value and/or less than 0.5kg in weight | £18.00 | Royal Mail(International Signed For) | 5-12 Working Days |
| Between 0.5-1kg in weight | £30.00 | Standard Courier | 3-5 Working Days |
| Between 1-5kg in weight | £35.00 | Standard Courier | 3-5 Working Days |
| Between 5-10kg in weight | £65.00 | Standard Courier | 3-5 Working Days |
| Over 10kg** | £85.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Up to a maximum of 20kg, each additional 10kg will be charged accordingly.
Rest of the World
Local TaxesPlease be aware that you may incur local taxes and fees to receive your package. These will vary depending on which part of the world we are shipping to. Please refer locally for details of import taxes, duties and fees which may apply. |
The following table is a guide, for accurate pricing place the items required into your shopping cart and then generate a quote.
All deliveries are fully insured, trackable and sent either via Royal Mail* or Courier Service.
Order Value / Weight / Country |
Price** (Starting from) |
Mail Service |
Delivery Time |
| Under £50 in value and/or less than 0.5kg in weight | £20.00 | Royal Mail(International Signed For) | 7-15 Working Days |
| Between 0.5-2kg in weight | £40.00 | Standard Courier | 3-5 Working Days |
| Between 2-5kg in weight | £45.00 | Standard Courier | 3-5 Working Days |
| Between 5-10kg in weight | £65.00 | Standard Courier | 3-5 Working Days |
| Over 10kg** | £85.00 | Standard Courier | 3-5 Working Days |
* International Signed For items with the Royal Mail are electronically tracked only up to the point they leave the UK.** Prices will vary depending on country of delivery. For specific delivery prices please use the Shopping Cart quotation facility.*** Up to a maximum of 30kg, each additional 30kg will be charged accordingly.